Written by Flóra Csontos
Published on Issue 4 Vol 10, 2025
Organizational Citizenship Behavior (OCB) refers to voluntary, extra-role behaviors that support organizational functioning. Initially, direct supervisors completed assessments of subordinates; later, the practice shifted to self-report instruments, which may be biased toward attitudes rather than actual behaviors. This study introduces a scenario-based instrument to assess OCB through behavioral intentions and compares it with an OCB questionnaire that measures attitude. Drawing on theories of
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Written by Hosam Mahmoud Mohamed Ramy
Published on Issue 4 Vol 10, 2025
The research examines how artificial intelligence-based human resource management systems affect work life quality for Saudi telecommunications sector employees. Drawing on Social Exchange Theory, the research examines how AI-driven recruitment and selection, performance appraisal, training and development, and employee support systems affect employees’ perceptions of fairness, well-being, and career development. The research used quantitative methods through an online survey, which reached staf
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Written by Vera Ayitey
Published on Issue 4 Vol 10, 2025
This study investigates the influence of emotional skills on employee turnover and organizational performance in Ghana’s budget hotel industry, where persistent staff attrition continues to undermine service delivery and operational efficiency. Using a validated questionnaire, data were collected from 422 employees across 51 budget hotels, producing strong reliability coefficients (0.70–0.88). Inferential statistical analyses, including the Kruskal–Wallis and Mann–Whitney U tests, show that empl
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Written by Nur Rizqi Febriandika
Published on Issue 4 Vol 10, 2025
This study aims to create an integrative model of circular economy (CE) practices to accelerate the transformation of the halal food supply chain towards a sustainable halal industry. The sustainability of the halal industry in Indonesia is inseparable from the main flow of supply chain management, namely material flow, financial flow, and information flow. Using the Analytic Network Process (ANP), this study identified material flow as the priority flow in minimizing supply chain waste, followe
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Written by Thanh Binh Nguyen
Published on Issue 4 Vol 10, 2025
In the context of increasing awareness of sustainable development, ESG (Environmental, Social, and Governance) factors have become important criteria for evaluating corporate performance, not only from a financial perspective but also from a consumer behavior perspective. However, studies on the impact of individual ESG components on consumer purchase intention, especially in emerging markets such as Vietnam, remain limited. This study aims to assess the extent to which ESG factors influence con
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