2025 Volume 10 Issue 4
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Exploring Behavioral Intentions in Organizational Citizenship Behavior: The Development of a New Measure


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  1. School of Humanities/Psychology Program, Faculty of Arts and Humanities, University of Debrecen, Debrecen, Hungary.
  2. Institute of Psychology, Faculty of Arts and Humanities, University of Debrecen, Debrecen, Hungary.
Abstract

Organizational Citizenship Behavior (OCB) refers to voluntary, extra-role behaviors that support organizational functioning. Initially, direct supervisors completed assessments of subordinates; later, the practice shifted to self-report instruments, which may be biased toward attitudes rather than actual behaviors. This study introduces a scenario-based instrument to assess OCB through behavioral intentions and compares it with an OCB questionnaire that measures attitude. Drawing on theories of Belief in a Just World (BJW), Leader-Member Exchange (LMX), and Perceived Organizational Justice, we have explored how these constructs relate to OCB in a Hungarian sample. Data were collected from 191 employees via online platforms, excluding top-level managers, in order to focus on lower hierarchical levels. Factor analysis of the scenario-based tool resulted in a reliable 10-item measure. Correlations indicated moderate convergence between the frequently used questionnaire and situational tools we developed (r = .398, p < .001). Both instruments showed expected associations with interpersonal justice, BJW, and LMX, though correlations were generally modest. Findings suggest that scenario-based measures capture behavioral intentions more effectively than attitudes, providing complementary insights into OCB. Limitations include sample size and the weak functioning of the Sportsmanship dimension.


How to cite this article
Vancouver
Csontos F, Kovács J. Exploring Behavioral Intentions in Organizational Citizenship Behavior: The Development of a New Measure. J Organ Behav Res. 2025;10(4):1-13. https://doi.org/10.51847/MDfIwVTd3P
APA
Csontos, F., & Kovács, J. (2025). Exploring Behavioral Intentions in Organizational Citizenship Behavior: The Development of a New Measure. Journal of Organizational Behavior Research, 10(4), 1-13. https://doi.org/10.51847/MDfIwVTd3P
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