TY  - JOUR
T1  - Exploring Behavioral Intentions in Organizational Citizenship Behavior: The Development of a New Measure
A1  - Flóra Csontos
A1  - Judit Kovács
JF  - Journal of Organizational Behavior Research
JO  - J Organ Behav Res
SN  - 2528-9705
Y1  - 2025
VL  - 10
IS  - 4
DO  - 10.51847/MDfIwVTd3P
SP  - 1
EP  - 13
N2  - Organizational Citizenship Behavior (OCB) refers to voluntary, extra-role behaviors that support organizational functioning. Initially, direct supervisors completed assessments of subordinates; later, the practice shifted to self-report instruments, which may be biased toward attitudes rather than actual behaviors. This study introduces a scenario-based instrument to assess OCB through behavioral intentions and compares it with an OCB questionnaire that measures attitude. Drawing on theories of Belief in a Just World (BJW), Leader-Member Exchange (LMX), and Perceived Organizational Justice, we have explored how these constructs relate to OCB in a Hungarian sample. Data were collected from 191 employees via online platforms, excluding top-level managers, in order to focus on lower hierarchical levels. Factor analysis of the scenario-based tool resulted in a reliable 10-item measure. Correlations indicated moderate convergence between the frequently used questionnaire and situational tools we developed (r = .398, p < .001). Both instruments showed expected associations with interpersonal justice, BJW, and LMX, though correlations were generally modest. Findings suggest that scenario-based measures capture behavioral intentions more effectively than attitudes, providing complementary insights into OCB. Limitations include sample size and the weak functioning of the Sportsmanship dimension.
UR  - https://odad.org/article/exploring-behavioral-intentions-in-organizational-citizenship-behavior-the-development-of-a-new-mea-klez8vjpybgrft5
ER  -