This study aims to test a model for evaluating the level of business intelligence maturity in electronic businesses. The phenomenological method is used in the qualitative section and a descriptive-survey method is applied in the quantitative part. The statistical population in the qualitative section is composed of electronic business managers and senior experts who are in the field of Internet services and selected by the maximum differentiation method of the participants and saturation is achieved after 10 interviews. In order to investigate the validity of the qualitative data, construct, external, descriptive and interpretive validity are used and Rao and Perry’s (2003) trinal approach is used to verify the reliability. The results of qualitative research are categorized in the form of five levels of business intelligence maturity which include initial maturity, repeatable maturity, defined maturity, managed maturity, and optimized maturity. In addition, initial maturity includes 1 dimension and 5 indices; repeatable maturity consists of 5 dimensions and 25 indices; defined maturity includes 6 dimensions and 71 indices; managed maturity consists of 13 dimensions and 97 indices, optimized maturity includes 8 dimensions and 34 indices. After designing the business intelligence maturity model, the quantitative section is investigated. Face and content validities are used in order to study validity. On the other hand, reliability of the tool is estimated by Cronbach's alpha (0.934). 100 persons among five selected companies of Internet service provider (20 persons per each company) are considered as statistical samples using the convenience sampling method. Friedman test is used to analyze the data. The findings indicate that two companies are in the third level, two companies are in the fourth level and one is in the fifth level of maturity in the evaluation of business intelligence maturity in the five selected companies.
