Considering the importance of service compensation, the present study was conducted aiming at offering a service compensation pattern with an approach to narrative ethics. The data were collected based on an exploratory mixed method. The qualitative data were obtained via studying the AYAT, narrations and credible religious sources and by coding through analyzing the theme, model’s preliminary indices were extracted following which ten service compensation indices were confirmed based on a narrative ethics approach by the experts in two aspects, using fuzzy Delphi technique. In quantitative section, as well, the study population included all the managers (n=421) of national excavation company and a total of 201 managers were selected as the study sample volume based on a simple randomized sampling method. Then, the proposed pattern structure was investigated by means of a researcher-made questionnaire using LISREL software; then, the pattern construct was finally confirmed according to the analyses performed herein.
