2018 Volume 3 Issue 2 Supplementary
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MEASURING THE MATURITY LEVEL OF INFORMATION TECHNOLOGY GOVERNANCE IN TAVANIR COMPANY USING COBIT FRAMEWORK


Navid NEZAFATI1, Behrooz AMIRI2*
Abstract

Nowadays, information technology(IT) is regarded as an essential tool for achieving organizational goals. IT supports for business processes and its usage is rapidly growing. IT has been recognized as a major driver for development of successful organizations. Due to its close proximity to the equipment, infrastructure and main processes involved in the power industry, this technology has generated a high added value for Tavanir Company. Therefore, the present study aimed to measure the maturity level of IT in Tavanir and proposed some measures required for reaching the target maturity level. This research was an applied one in terms of the purpose with a descriptive–correlational design and carried out using a survey method. The statistical population included all employees working at different management level and expertise of Tavanir. This study was conducted using COBIT 5 framework. Fieldwork research and questionnaires were utilized for analyzing the subject and answering the research questions as well as the current and target maturity levels have been determined after analyzing the results. The IT processes were ranked using fuzzy AHP based on Chang method. Necessary measures were suggested to improve the status in order to reach the maturity level; this is done through analyzing the gap and taking into consideration all the features of IT processes within the COBIT model. The results of this study showed that Tavanir has not reached its desired level of IT maturity. It is necessary for Tavanir to take additional actions to reach an appropriate level of IT maturity.


Issue 2 Volume 10 - 2025