2023 Volume 8 Issue 1 Supplementary
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Investigating the effectiveness of training the communication skills in reducing job stress of the staff of the Boostan Psychiatric Hospital in Ahvaz


Abstract

Direct exposure to patients, severe diseases, and death put working in a hospital in the category of high-stress jobs. Thus, the present study seeks to answer the question of whether training the communication skills are effective in reducing the job stress of the staff of the Boostan Psychiatric Hospital in Ahvaz. The objective of the present study was to investigate the effectiveness of training the communication skills in reducing the job stress of the staff of the Boostan Psychiatric Hospital in Ahvaz. The sample of this study consisted of 40 subjects (20 subjects in the experimental group and 20 subjects in the control group). They were selected by purposeful sampling method, and then, they were randomly divided into two experimental and control groups. The research design was pretest-post-test with a control group. Two groups were pretested by a job stress questionnaire (HSE) and the experimental group was exposed to the independent variable (training the communication skills) during 8 sessions of 60 minutes. Then, both groups were given a post-test and a follow-up was done after one month. Multivariate analysis of covariance (MANCOVA) was used to analyze the data. The results showed that training the communication skills are effective in reducing the job stress of the staff of the Boostan Psychiatric Hospital in Ahvaz in the experimental group at a significance level of 0.05.


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