2018 Volume 3 Issue 2 Supplementary
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IDENTIFYING THE EFFECTIVE FACTORS IN THE SUCCESSFUL IMPLEMENTATION OF ADMINISTRATIVE HEALTH SYSTEM


Hossein MAGHSOUDI POUR1, Mojtaba SHAHNOUSHI2*
Abstract

The aim of this study was to identify the barriers and factors affecting the successful implementation of the administrative health system and determine the weaknesses and strengths of implementing this system in Khuzestan Post Bank. This research in terms of purpose and research process was applied and descriptive-survey, respectively that was conducted in Khuzestan in 2016. The results showed that the most effective obstacles in the implementation of administrative health system were more supervision over the provision of services, customer service, customers responsibility and the accuracy factor in selecting and recruiting brokers of urban and rural service offices, also among factors affecting administrative system health, factors of motivating employees, eliminating financial problems, and livelihood problems for employees, and more accurate enforcement of the law are more important. In line with the strengths of administrative health, the allocation of more market share to the Post Bank, attraction of more resources to the bank, reduction of administrative violations as a result of respect for employees and their relative welfare, increased competitive space to other competitors and people's trust can be mentioned. 


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