The concept of communication skills includes the ability of the manager to effectively and efficiently transfer information to others. Communication skills, as an important factor in the success of managers, have a special importance and place in organizations. Therefore, having communication skills can help to create a positive relationship between themselves and others. Facilitate effective cooperation. Increase group affiliation and thus be effective in motivating employees. In this study, the combined method was used to study the effective factors on communication skills. In qualitative section, 15 samples of national sample managers were interviewed using snowball sampling method. After the theoretical saturation, the data collection was organized using MAXQDA software and coding technique in 7 dimensions. Subsequently, in the quantitative section, for calculating the formal validity, content validity (CVR and CVI), and construct validity, 500 questionnaires were distributed among 25 executives of Guilan province and 429 data distribution questionnaires were collected in terms of normality, test The results showed that society has a natural distribution. Then, the hypothesis test was performed using Pearson correlation and all the assumptions and the final model of the research were presented.
