• anasayfa
  • HAKKIMIZDA
  • BİLİM KURULU
  • son sayı
  • arşiv
  • İNDEKS BİLGİLERİ
  • İLETİŞİM
english

The Effects of Empowering and Transformational Leadership on The Creativity of Vietnam Telecommunication Enterprises Employees
  1. Faculty of Business Management, Department of General Business Management, National Economics University, Vietnam.
  2. Faculty of Business Management, Department of Enterprise Management, National Economics University, Vietnam.
  3. Department of Communication, National Economics University, Vietnam.
  4. Department of Equipment Management, National Economics University, Vietnam.
ABSTRACT

This study has been conducted to investigate the effects of transformational leadership and empowering leadership on employee creativity through intrinsic motivation, creative process engagement, and psychological empowerment. Data were collected from 420 employees at 21 telecommunication enterprises in Vietnam by a direct questionnaire survey. Statistical methods, such as structural equation model (SEM) and confirmatory factor analysis (CFA) were used to analyze the data. This paper shows that empowering leadership and transformational leadership indirectly affect employee creativity through mediating variables. Empowering leadership and transformational leadership have a positive relationship with psychological empowerment. Psychological empowerment has a proportional relationship with both intrinsic motivation and creative process engagement. Creative process engagement and intrinsic motivation have positive effects on employee creativity. The findings indicate that leaders in Vietnam telecommunication enterprises need to pay attention to their leadership style and employee creativity is driven by leaders impacting on employees’ psychological empowerment, intrinsic motivation, and creative process engagement.



Keywords: Empowering leadership , transformational leadership , employee creativity , telecommunication , Vietnam.

Download PDF
View HTML
Print Article
Share Article
Select a format:
Download RIS
Download EndNote

How to cite:
NGUYEN T P L, PHAN T T H, TRAN N M, TRAN T P H, VU T N, NGUYEN D T. The Effects of Empowering and Transformational Leadership on The Creativity of Vietnam Telecommunication Enterprises Employees. Journal Of Organizational Behavior Research 2020;5(2):32-51


references

Ahangar, R. G., & Rooshan, A. A. (2009). Building managers as transformational leaders in public sector banks. International Review of Business Research Papers, 5(5), 355-364.

Ahearne, M., Mathieu, J., & Rapp, A. (2005). To empower or not to empower your sales force? An empirical examination of the influence of leadership empowerment behavior on customer satisfaction and performance. Journal of Applied psychology, 90(5), 945.

Albrecht, S. L., & Andreetta, M. (2011). The influence of empowering leadership, empowerment and engagement on affective commitment and turnover intentions in community health service workers. Leadership in health services, 24(3), 228-237.

Ali, A. Y. S., & Ibrahim, I. H. (2014). The impact of leadership style on corporate innovation: Survey from telecommunication industry in Somalia. International Journal of Academic Research in Management, 3(3), 233-241.

Amabile, T. M. (1983). The social psychology of creativity: A componential conceptualization. Journal of personality and social psychology, 45(2), 357.

Amabile, T. M. (1985). Motivation and creativity: Effects of motivational orientation on creative writers. Journal of personality and social psychology, 48(2), 393.

Amabile, T. M. (1988). A model of creativity and innovation in organizations. Research in organizational behavior, 10(1), 123-167.

Amabile, T. M. (1996). Creativity in context. Boulder, CO. Westview Press.

Amabile, T. M., Barsade, S. G., Mueller, J. S., & Staw, B. M. (2005). Affect and creativity at work. Administrative science quarterly, 50(3), 367-403.

Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996). Assessing the work environment for creativity. Academy of management journal, 39(5), 1154-1184.

Amabile, T. M., Schatzel, E. A., Moneta, G. B., & Kramer, S. J. (2004). Leader behaviors and the work environment for creativity: Perceived leader support. The Leadership Quarterly, 15(1), 5-32.

Amundsen, S., & Martinsen, Ø. L. (2014). Self–other agreement in empowering leadership: Relationships with leader effectiveness and subordinates’ job satisfaction and turnover intention. The Leadership Quarterly, 25(4), 784-800.

Amundsen, S., & Martinsen, Ø. L. (2015). Linking empowering leadership to job satisfaction, work effort, and creativity: The role of self-leadership and psychological empowerment. Journal of Leadership & Organizational Studies, 22(3), 304-323.

Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411.

Avolio, B. J. (1999). Full leadership development: Building the vital forces in organizations. Sage.

Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: Current theories, research, and future directions. Annual review of psychology, 60, 421-449.

Avolio, B. J., Zhu, W., Koh, W., & Bhatia, P. (2004). Transformational leadership and organizational commitment: Mediating role of psychological empowerment and moderating role of structural distance. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(8), 951-968.

Bandura, A. (1986). Social foundations of thought and action. Englewood Cliffs, NJ, 1986, 23-28.

Bass, B. M., & Avolio, B. J. (Eds.). (1994). Improving organizational effectiveness through transformational leadership. Sage.

Bass, B. M., & Bass Bernard, M. (1985). Leadership and performance beyond expectations. New York: Free Press.

Bass, B. M., & Riggio, R. E. (2010). The transformational model of leadership. Leading organizations: Perspectives for a new era, 2, 76-86.

Bester, J., Stander, M. W., & Van Zyl, L. E. (2015). Leadership empowering behaviour, psychological empowerment, organisational citizenship behaviours and turnover intention in a manufacturing division. SA Journal of Industrial Psychology, 41(1), 1-14.

Bin Saeed, B., Afsar, B., Shahjeha, A., & Imad Shah, S. (2019). Does transformational leadership foster innovative work behavior? The roles of psychological empowerment, intrinsic motivation, and creative process engagement. Economic research-Ekonomska istraživanja, 32(1), 254-281.

Blase, J., & Blase, J. (1997). The micropolitical orientation of facilitative school principals and its effects on teachers’ sense of empowerment. Journal of Educational Administration, 35(2), 138-164.

Bono, J. E., & Judge, T. A. (2004). Personality and transformational and transactional leadership: a meta-analysis. Journal of applied psychology, 89(5), 901.

Burns, J.M. (1978). Leadership. New York: Harper and Row.

Burpitt, W. J., & Bigoness, W. J. (1997). Leadership and innovation among teams: The impact of empowerment. Small group research, 28(3), 414-423.

Chen, C. C., & Lee, Y. T. (2008). Leadership and management in China: Philosophies, theories, and practices. Cambridge: Cambridge University Press.

Chen, G., Sharma, P. N., Edinger, S. K., Shapiro, D. L., & Farh, J. L. (2011). Motivating and demotivating forces in teams: cross-level influences of empowering leadership and relationship conflict. Journal of Applied Psychology, 96(3), 541.

Chow, I. H. S. (2018). The mechanism underlying the empowering leadership-creativity relationship. Leadership & Organization Development Journal, 39(2), 202-217.

Conger, J. A., & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of management review, 13(3), 471-482.

Deci, E. L., & Ryan, R. M. (1991). A motivational approach to self: Integration in personality. Lincoln: University of Nebraska Press.

Dust, S. B., Resick, C. J., & Mawritz, M. B. (2014). Transformational leadership, psychological empowerment, and the moderating role of mechanistic–organic contexts. Journal of Organizational Behavior, 35(3), 413-433.

George, J. M. (2007). 9 Creativity in organizations. Academy of Management annals, 1(1), 439-477.

Gilson, L. L., & Shalley, C. E. (2004). A little creativity goes a long way: An examination of teams’ engagement in creative processes. Journal of management, 30(4), 453-470.

Gong, Y., Huang, J. C., & Farh, J. L. (2009). Employee learning orientation, transformational leadership, and employee creativity: The mediating role of employee creative self-efficacy. Academy of management Journal, 52(4), 765-778.

Grant, A. M. (2012). Leading with meaning: Beneficiary contact, prosocial impact, and the performance effects of transformational leadership. Academy of management journal, 55(2), 458-476.

Gumusluoglu, L., & Ilsev, A. (2009). Transformational leadership, creativity, and organizational innovation. Journal of business research, 62(4), 461-473.

Gupta, V., Singh, S., Kumar, S., & Bhattacharya, A. (2012). Linking leadership to employee creativity: A study of Indian R&D laboratories. Indian Journal of Industrial Relations, 48(2):120-136.

Haider, S., Jabeen, S., & Ahmad, J. (2018). Moderated mediation between work life balance and employee job performance: The role of psychological wellbeing and satisfaction with coworkers. Journal of Work and Organizational Psychology, 34(1), 29-37.

Henker, N., Sonnentag, S., & Unger, D. (2015). Employee creativity and transformational leadership: the mediating role of promotion focus and creative process engagement. Journal of Business and Psychology, 30(2), 235-247.

Herold, D. M., Fedor, D. B., Caldwell, S., & Liu, Y. (2008). The effects of transformational and change leadership on employees’ commitment to a change: A multilevel study. Journal of applied psychology, 93(2), 346.

Herrmann, D., & Felfe, J. (2013). Moderators of the relationship between leadership style and employee creativity: The role of task novelty and personal initiative. Creativity Research Journal, 25(2), 172-181.

Hirst, G., Van Knippenberg, D., & Zhou, J. (2009). A cross-level perspective on employee creativity: Goal orientation, team learning behavior, and individual creativity. Academy of management journal, 52(2), 280-293.

Howell, J. M., & Avolio, B. J. (1993). Transformational leadership, transactional leadership, locus of control, and support for innovation: Key predictors of consolidated-business-unit performance. Journal of applied psychology, 78(6), 891.

Humborstad, S. I. W., Nerstad, C. G., & Dysvik, A. (2014). Empowering leadership, employee goal orientations and work performance. Personnel Review. 43(2), 246-271.

Jada, U. R., Mukhopadhyay, S., & Titiyal, R. (2019). Empowering leadership and innovative work behavior: a moderated mediation examination. Journal of Knowledge Management. 48(3), 707-730.

Jaiswal, N. K., & Dhar, R. L. (2015). Transformational leadership, innovation climate, creative self-efficacy and employee creativity: A multilevel study. International Journal of Hospitality Management, 51, 30-41.

Jiang, J., & Yang, B. (2015). Roles of creative process engagement and leader–member exchange in critical thinking and employee creativity. Social Behavior and Personality: an international journal, 43(7), 1217-1231.

Joo, B. K., & Lim, T. (2013). Transformational leadership and career satisfaction: The mediating role of psychological empowerment. Journal of Leadership & Organizational Studies, 20(3), 316-326.

Jung, D. I., Chow, C., & Wu, A. (2003). The role of transformational leadership in enhancing organizational innovation: Hypotheses and some preliminary findings. The leadership quarterly, 14(4-5), 525-544.

Jyoti, J., & Dev, M. (2015). The impact of transformational leadership on employee creativity: the role of learning orientation. Journal of Asia Business Studies, 9(1), 78-98.

Kinicki, A., & Kreitner, R. (2004). Organizational Behavior. New York: McGraw-Hill.

Kundu, S. C., Kumar, S., & Gahlawat, N. (2019). Empowering leadership and job performance: mediating role of psychological empowerment. Management Research Review. 42(5), 605-624.

Laschinger, H.K.S., Wilk, P., Cho, J. & Greco, P. (2009). Empowerment, engagement and perceived effectiveness in nursing work environments: does experience matter?. Journal of Nursing Management, 7(5), 636-46.

Le Huy Hoang (2002). Creation and the main conditions to stimulate the creativity of Vietnamese people today. Social Science Publishing House.

Lee, J., Lee, H., & Park, J. G. (2014). Exploring the impact of empowering leadership on knowledge sharing, absorptive capacity and team performance in IT service. Information Technology & People, 27(3), 366-386.

Li, M., & Zhang, P. (2016). Stimulating learning by empowering leadership. Leadership & Organization Development Journal, 37(8), 1168-1186.

Li, Y., Wei, F., Ren, S., & Di, Y. (2015). Locus of control, psychological empowerment and intrinsic motivation relation to performance. Journal of Managerial Psychology, 30(4), 422-438.

Luthans, F., & Avolio, B. (2003). Authentic leadership development. San Francisco7 Berrett-Koehler, 241 – 258.

Manz, C. C., & Sims Jr, H. P. (1987). Leading workers to lead themselves: The external leadership of self-managing work teams. Administrative science quarterly, 32(1):106-129.

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of management review, 20(3), 709-734.

McShane, S. L., & Von GLinow, M. A. (2003). Organizational Behavior: Emerging Realities for The Workplace Revolution. McGraw HillCompanies.

Menon, S. (2001). Employee empowerment: An integrative psychological approach. Applied psychology, 50(1), 153-180.

Mishra, A. K., & Spreitzer, G. M. (1998). Explaining how survivors respond to downsizing: The roles of trust, empowerment, justice, and work redesign. Academy of management Review, 23(3), 567-588.

Mumford, M. D. (2000). Managing creative people: Strategies and tactics for innovation. Human resource management review, 10(3), 313-351.

Mumford, M. D., Scott, G. M., Gaddis, B., & Strange, J. M. (2002). Leading creative people: Orchestrating expertise and relationships. The leadership quarterly, 13(6), 705-750.

NooriSepehr, M., & Keikavoosi-Arani, L. (2019), The Relationship between Effective Factors on Knowledge Sharing among‎ Faculty Members of Alborz University of Medical Sciences. Entomology and Applied Science Letters, 6(2), 24-32.

Oldham, G. R., & Cummings, A. (1996). Employee creativity: Personal and contextual factors at work. Academy of management journal, 39(3), 607-634.

Özarallı, N. (2015). Linking empowering leader to creativity: the moderating role of psychological (felt) empowerment. Procedia-Social and Behavioral Sciences, 181, 366-376.

Qu, R., Janssen, O., & Shi, K. (2015). Transformational leadership and follower creativity: The mediating role of follower relational identification and the moderating role of leader creativity expectations. The Leadership Quarterly, 26(2), 286-299.

Quinn, R. E., & Spreitzer, G. M. (1997). The road to empowerment: Seven questions every leader should consider. Organizational dynamics, 26(2), 37-49.

Raub, S., & Robert, C. (2010). Differential effects of empowering leadership on in-role and extra-role employee behaviors: Exploring the role of psychological empowerment and power values. Human relations, 63(11), 1743-1770.

Reiter-Palmon, R., & Illies, J. J. (2004). Leadership and creativity: Understanding leadership from a creative problem-solving perspective. The Leadership Quarterly, 15(1), 55-77.

Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American psychologist, 55(1), 68.

Seibert, S. E., Wang, G., & Courtright, S. H. (2011). Antecedents and consequences of psychological and team empowerment in organizations: A meta-analytic review. Journal of applied psychology, 96(5), 981.

Sergeeva, M. G., Sokolova, N. L., Pryazhnikova, E. Y., Poliakova, I. V., Shvyrev, B. A., Repkina, Y. A., & Petrov, G. P. (2020). Personal Educational Medium of A Creative Teacher In The Continuing Education System. Amazonia Investiga, 9(26), 511-519.

Shalley, C. E., & Gilson, L. L. (2004). What leaders need to know: A review of social and contextual factors that can foster or hinder creativity. The leadership quarterly, 15(1), 33-53.

Shalley, C. E., & Perry-Smith, J. E. (2001). Effects of social-psychological factors on creative performance: The role of informational and controlling expected evaluation and modeling experience. Organizational behavior and human decision processes, 84(1), 1-22.

Shalley, C. E., & Zhou, J. (2008). Organizational creativity research: A historical overview. Handbook of organizational creativity, 331.

Shalley, C. E., Zhou, J., & Oldham, G. R. (2004). The effects of personal and contextual characteristics on creativity: Where should we go from here?. Journal of management, 30(6), 933-958.

Sharma, P. N., & Kirkman, B. L. (2015). Leveraging leaders: A literature review and future lines of inquiry for empowering leadership research. Group & Organization Management, 40(2), 193-237.

Shin, S. J., & Zhou, J. (2003). Transformational leadership, conservation, and creativity: Evidence from Korea. Academy of management Journal, 46(6), 703-714.

Slåtten, T., Svensson, G., & Sværi, S. (2011). Empowering leadership and the influence of a humorous work climate on service employees’ creativity and innovative behaviour in frontline service jobs. International Journal of Quality and Service Sciences. 3(3).

Sosik, J. J. (1997). Effects of transformational leadership and anonymity on idea generation in computer-mediated groups. Group & Organization Management, 22(4), 460-487.

Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of management Journal, 38(5), 1442-1465.

Srivastava, A., Bartol, K. M., & Locke, E. A. (2006). Empowering leadership in management teams: Effects on knowledge sharing, efficacy, and performance. Academy of management journal, 49(6), 1239-1251.

Thomas, K. W., & Velthouse, B. A. (1990). Cognitive elements of empowerment: An “interpretive” model of intrinsic task motivation. Academy of management review, 15(4), 666-681.

Tierney, P., Farmer, S. M., & Graen, G. B. (1999). An examination of leadership and employee creativity: The relevance of traits and relationships. Personnel psychology, 52(3), 591-620.

Tung, F. C. (2016). Does transformational, ambidextrous, transactional leadership promote employee creativity? Mediating effects of empowerment and promotion focus. International Journal of Manpower, 37(8), 1250-1263.

Utman, C. H. (1997). Performance effects of motivational state: A meta-analysis. Personality and Social Psychology Review, 1(2), 170-182.

Wang, A. C., Chiang, J. T. J., Tsai, C. Y., Lin, T. T., & Cheng, B. S. (2013). Gender makes the difference: The moderating role of leader gender on the relationship between leadership styles and subordinate performance. Organizational Behavior and Human Decision Processes, 122(2), 101-113.

Wang, P., & Rode, J. C. (2010). Transformational leadership and follower creativity: The moderating effects of identification with leader and organizational climate. Human relations, 63(8), 1105-1128.

Wilkinson, A. (1998). Empowerment: theory and practice. Personnel review, 27(1), 40.

Woodman, R. W., Sawyer, J. E., & Griffin, R. W. (1993). Toward a theory of organizational creativity. Academy of management review, 18(2), 293-321.

Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of management journal, 53(1), 107-128.

Zhang, X., & Zhou, J. (2014). Empowering leadership, uncertainty avoidance, trust, and employee creativity: Interaction effects and a mediating mechanism. Organizational Behavior and Human Decision Processes, 124(2), 150-164.

Zhou, J. (2006). A model of paternalistic organizational control and group creativity. Research on managing groups and teams, 9, 75-95.

Zhou, J., & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management journal, 44(4), 682-696.

  • Makale Gonderim Kurallari
    • Yazım Kuralları
    • Yazıların Değerlendirilmesi
  • Makale Çağrısı
  • Sıkça Sorulan Sorular
  • special issues
copyright ©2021 Örgütsel Davranış Araştırmaları Dergisi tüm hakları saklıdır