TY - JOUR T1 - RESEARCH ON EXPLORATION THE REASONS OF BANK EMPLOYEES' HAPPINESS AND UNHAPPINESS IN THE WORKPLACE A1 - Feriştah GÜNER A1 - Doç. Dr. Özlem ÇETİNKAYA BOZKURT JF - Journal of Organizational Behavior Research JO - J Organ Behav Res SN - 2528-9705 Y1 - 2017 VL - 2 IS - 2 SP - 85 EP - 105 N2 - In the research, it is aimed to reveal the causes of happiness and unhappiness of individuals who work in the banking sector. In this comprehension, in Burdur province, it is made a face to face interview with 60 people who are the bank employee’s of the public and private sector. in the study, it is used unstructurized interview method which is one of the methods used almost in qualitative research. Unstructurized interview questions concantrate on two basic problematics. First of it; what are the factors that make bank employees happy in the workplace? Second; what are the factors that make bank employees unhappy in the workplace? Data collected by expression analysises are read in detail, classified and interpretation steps are carried out. As a result of analysises the most important causes of unhappiness in those who are unhappy at work are identified as business ambiance, working conditions, working relationships and rivalry, target opression, customer’s attitude, manager’s attitude and the sense of justice. On the other hand, the most important causes of happiness in those who are happy at work are identified as workplace friendship, work itself, manager’s contact, positive working conditions, prize and appreciation, customer relationships and achieving the goals. UR - https://odad.org/article/research-on-exploration-the-reasons-of-bank-employees-happiness-and-unhappiness-in-the-workplace ER -